Introduction

At Lexopost, we understand the importance of your privacy and are committed to ensuring the security and protection of the personal information you share with us. This Data Cancellation Policy outlines your rights regarding the cancellation (also known as the “right to be forgotten” or “data erasure”) of your personal data within our application.

Scope of Data Cancellation

You have the right to request the deletion of your personal data when:

  • The data is no longer necessary for the purposes for which it was collected or processed.
  • You withdraw consent on which the processing is based, and where there is no other legal ground for the processing.
  • You object to the processing, and there are no overriding legitimate grounds for the processing.
  • The personal data have been unlawfully processed.
  • The personal data have to be erased for compliance with a legal obligation in Union or Member State law to which Lexopost is subject.

How to Request Data Cancellation

To request the cancellation of your personal data, please send an email to privacy@lexopost.com with the following information:

  • Your full name and contact information.
  • A clear statement of your request to have your personal data deleted.
  • Any specific details about your request or any specific data you wish to have erased.

Upon receiving your request, we will confirm receipt and proceed with the assessment of your request in accordance with applicable laws and regulations. We may require additional information from you to verify your identity before processing your request.

Processing Your Request

We aim to process all valid data cancellation requests within one month of receipt. However, the period may be extended for complex requests or when we receive multiple requests from the same individual. If an extension is necessary, we will inform you of the reason and the expected timeline for processing your request.

Exceptions to Data Cancellation

There are circumstances under which we may not be able to fulfill your request for data cancellation, including:

  • To exercise the right of freedom of expression and information.
  • To comply with a legal obligation which requires processing by Union or Member State law to which Lexopost is subject.
  • For the establishment, exercise, or defense of legal claims.

Contact Us

If you have any questions about this Data Cancellation Policy or your data privacy rights, please contact us at privacy@lexopost.com.